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My account
  • Auction calendar
  • List of vehicles
    • All our vehicles
    • Used cars
    • Used light commercial vehicles
    • Salvage vehicles
    • The most popular makes
      • Renault
      • Peugeot
      • Citroën
      • Audi
      • Volkswagen
  • Purchase guide
    • Room sale
      • How to place a max bid
      • How to participate to a live sale
    • Web sale
      • How to bid online
    • Frequently asked questions
  • Our services
  • News
  • Alcopa Auction
    • Alcopa Auction Madrid
    • Alcopa Auction France
    • News
  • Contact

Contact Alcopa Auction customer service

Dear customer, would you like to make a request following the purchase of your vehicles?

Our customer service is at your disposal !
Before submitting your request, please check its eligibility by consulting our General Terms and Conditions of Sale.
And then send us your request by email to serviceclient@alcopa-auction.fr indicating the registration number and all the elements that will allow us to provide you an answer as soon as possible.

Reminder: The repair costs inherent to the defects noted on the vehicle description sheet, the photos or the technical inspection remain the responsibility of the buyer. Any reservation concerning a vehicle sold by ALCOPA AUCTION must be clearly mentioned in writing on the release note (or waybill/CRM). Failing this, the buyer is deemed to have accepted the vehicle as is, and shall not be entitled to make any claim whatsoever. The vehicles with the opening bid under €3.000, over 10 years old or over 200.000 KM can’t be the subject of a request.

 
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